This standard agreement between the Fan and the Creator sets out the terms that govern each transaction between a Fan and a Creator on the xtra hub.

1. Definitions. In this agreement, the following definitions apply:
   1. “Content” means any material uploaded to the xtra hub by any User (Whether a Creator or a Fan), including any photos, videos, audio (for example, music and other sounds), livestream material, data, text (such as comments and hashtags), metadata, images, interactive features, emojis, GIFs, memes, and any other material.
   1. “Creator” means a User who has set up their the xtra hub account as a Creator account to post Content on the xtra hub to be viewed by other Users.
   1. “Fan” means a User who follows a Creator and is able to view the Creator’s Content.
   1. “Fan/Creator Transaction” means any transaction between a Fan and a Creator on Loyal by which access is granted to the Creator’s Content, including in any of the following ways: (a) a Subscription; (b) payments made by a Fan to view a Creator’s pay-per-view or pay-per-media Content; (c) payments made by a Fan to use the fan interaction function on a Creator’s account; and (d) payments made by a Fan to a Creator for any other paid feature available now or in the future.
   1. “Fan Payment” means (a) all payments made by a Fan with respect to any Fan/Creator Transaction, and (b) all tips.
   1. “the xtra hub” means the website located at thextrahub.com.
   1. “Relevant Content” has the meaning set out in section 5.
   1. “Service Fee” means the fee charged by xtra Services. to Creators under the Creator Agreement.
   1. “Subscription” means a Fan’s subscription to a Creator’s account.
   1. “Tax” includes all forms of tax and statutory, governmental, state, federal, provincial, local government, or municipal charges, duties, imposts, contributions, levies, withholdings, or liabilities, including value added tax, sales tax, and use tax, wherever chargeable.
   1. “User” means any user of the xtra hub, whether a Creator or a Fan or both (also referred to as “you” or “your”).
2. Applicability. Each time a Fan/Creator Transaction is initiated on the xtra hub, this agreement will apply to the exclusion of any other terms that the Fan or Creator may propose, and this agreement legally binds the Fan and Creator participating in the Fan/Creator Transaction.
3. Parties. The only parties to this agreement are the Fan and Creator participating in the Fan/Creator Transaction. Xtra Services . are not a party to this agreement, and neither grants any rights in respect of, nor participates in, any Fan/Creator Transaction, except for acting as a payment intermediary under the Creator’s and Fan’s instructions set out in section 4 of this agreement.
4. Pricing and Payment. By entering into a Fan/Creator Transaction, the Fan shall pay the Fan Payment applicable to the relevant Fan/Creator Transaction according to the pricing published in the Creator’s account plus any applicable Tax. The Fan and Creator participating in the Fan/Creator Transaction authorizes xtra Services. or any of their subsidiaries to act as a payment intermediary and to collect, hold, and process the Fan Payment and any applicable Tax, to deduct the Service Fee, and to pay out the sums due to Creators, as described in the Creator Agreement.
5. Content License. Once the Fan has made the Fan Payment for a Fan/Creator Transaction, the Creator hereby grants the Fan a limited license to access the applicable Content of that Creator to which the Fan/Creator Transaction relates (“Relevant Content”). This license is non-transferable, non-sublicensable, and non-exclusive, and allows the Fan to access and view the Relevant Content on the Fan’s personal device and via a normal web browser (and to make a temporary copy of that Content only to the extent that this is an incidental and technical process forming part of the Fan’s accessing the Content (i.e., caching)), according to the Terms-of-Service Agreement.
6. Content Ownership. The Fan participating in the Fan/Creator Transaction acknowledges that the Relevant Content license provided in section 5 of this agreement does not result in the Fan acquiring any rights in or to the Relevant Content, which rights will be retained by the Creator of the Relevant Content.
7. License Termination. The license granted to a Fan for the Relevant Content will terminate automatically without notice in the following circumstances:
   1. if the Fan Payment related to the Fan/Creator Transaction was unsuccessful or is charged back or reversed for any reason;
   1. with respect to pay-per-view Content, once the Fan has finished viewing the Content;
   1. with respect to Subscriptions, at the end of the subscription period, unless the Subscription is configured to automatically renew as described in Section 16.3 of the Terms-of-Service Agreement;
   1. if the Fan’s User account is suspended or terminated for any reason;
   1. if the Fan acts in breach of the Terms-of-Service Agreement (whether with respect to the Relevant Content or at all);
   1. if the Content is removed from the Creator’s account; or
   1. if the Fan closes their the xtra hub User account.
8. Cancellation and Refunds. With respect to every Fan/Creator Transaction:
   1. The Fan acknowledges that the Fan/Creator Transaction will result in a supply of the Relevant Content to the Fan before the end of the period of 14 days from the date when the Fan/Creator Transaction is entered into, and the Fan gives his or her express consent to this and confirms to the Creator that he or she is aware that any statutory right to cancel the Fan/Creator Transaction that the Fan has under the Consumer Rights Act 2015 or any other applicable law will therefore be lost.
   1. This agreement does not affect any statutory right to receive a refund from the Creator that a Fan may have under the Consumer Rights Act 2015 or any other applicable law.
9. Creator and Fan Obligations. With respect to every Fan/Creator Transaction:
   1. The Fan and the Creator participating in the Fan/Creator Transaction shall comply at all times with the Terms-of-Service Agreement with respect to the Relevant Content, including when accessing, viewing, and interacting with it.
   1. The Fan participating in the Fan/Creator Transaction shall make the Fan Payment required to access, view, or interact with the Relevant Content, and shall not initiate a chargeback other than if the Fan disputes the Fan/Creator Transaction in good faith.
   1. The Creator participating in the Fan/Creator Transaction shall make the Relevant Content available to the Fan once the Fan has made the Fan Payment applicable to the Relevant Content.
   1. The Creator warrants that it possesses all necessary rights in and to the Relevant Content sufficient to license it to the Fan in the territory in which the Fan will be accessing or viewing the Relevant Content and has obtained all permissions and consents needed to grant the license in section 5 of this agreement.
   1. The Creator is solely responsible for creating and uploading the Relevant Content. The Creator provides no guarantees that it will continue to create and upload Relevant Content on an ongoing basis.
   1. Unless there has been negligence or other breach of duty by the Creator, the Fan’s accessing of the Creator’s Content is entirely at the Fan’s own risk.
10. No Guarantees. The Fan participating in the Fan/Creator Transaction acknowledges that Creators may add and remove Content at any time from their Creator account, and that Creators have the discretion to decide what sort of Content to make available on their account. In addition, the Fan participating in the Fan/Creator Transaction acknowledges that there may be circumstances where it is not possible for the Fan to access Relevant Content to be provided under the Fan/Creator Transaction, including:
    1. if the Creator’s account is suspended or deleted;
    1. if the Fan’s account is suspended or deleted;
    1. if the availability of all or any part of the LoyalFans website is suspended or inaccessible; or
    1. if the Creator is unable to create or upload Relevant Content in the future.
11. Governing Law and Dispute Resolution
    1. Delaware law (including its statutes of limitation) governs all matters arising out of or relating to this agreement without giving effect to any conflicts of law principles. The Fan will also be able to rely on mandatory rules of the law of the jurisdiction where the Fan resides.
    1. All claims and disputes arising under or relating to this agreement are to be settled by binding arbitration. The arbitration shall be conducted by Arbitration Resolution Services, Inc. (ARS) (or a similar online dispute resolution provider if ARS is not available) and the parties shall be bound by all rules of ARS and any award/decision rendered. ARS rules can be found at www.arbresolutions.com. Any decision or award as a result of any such arbitration proceeding shall be in writing and shall provide an explanation for all decisions. Any such arbitration shall be conducted by an arbitration experienced in e-commerce and shall include a written record of the arbitration hearing. An award of arbitration may be confirmed in a court of competent jurisdiction.
    1. Any disputes not subject to arbitration must be brought in the courts of competent jurisdiction where the Fan resides.